FAQ
Frequently Asked Questions (FAQs)
1. General Questions
Q: Where is The Marmolejos Barbershop located?
A: We have three locations. You can find our addresses and contact details on our Contact Us page.
Q: What are your operating hours?
A: Our hours vary by location. Please check our Booking Page or Google listing for the most up-to-date schedule.
Q: Do you accept walk-ins, or do I need an appointment?
A: We accept both walk-ins and appointments. However, booking an appointment through our online system ensures minimal wait time.
Q: How can I book an appointment?
A: You can book an appointment online via our Booking Page or by calling the shop directly. We also offer QR codes in-store for easy scheduling.
Q: What payment methods do you accept?
A: We accept cash, credit/debit cards, and digital payments such as ApplePay and GooglePay.
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2. Services & Pricing
Q: What services do you offer?
A: We offer haircuts, beard trims, hot towel shaves, beard tinting, and more. Check out our Services Page for details.
Q: Do you offer haircuts for children?
A: Yes! We specialize in family-friendly barbering and make kids feel comfortable during their haircuts.
Q: Can I request a specific barber?
A: Yes! If you have a preferred barber, you can request them when booking an appointment. Availability may vary.
Q: Do you provide beard tinting services?
A: Yes! We offer beard tinting to enhance or restore color. Ask your barber for more details.
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3. Policies & Guidelines
Q: What is your cancellation policy?
A: We kindly ask that you cancel or reschedule at least 24 hours in advance. Late cancellations or no-shows may result in a fee.
Q: What happens if I arrive late for my appointment?
A: If you arrive more than 10 minutes late, we may need to reschedule or serve other customers first.
Q: Do you offer refunds?
A: Due to the nature of our services, all sales are final. However, if you are unsatisfied with your haircut, let us know immediately, and we will do our best to fix it.
Q: Can I bring my child or a guest with me?
A: Yes, but we ask that guests remain seated and do not disrupt the service. Parents should accompany young children during their appointments.
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4. Products & Merch
Q: Do you sell grooming products?
A: Yes! We carry a selection of hair and beard care products, including pomades, beard oils, and styling tools. Visit our shop to see what’s available.
Q: Do you sell merch, like t-shirts or keychains?
A: Yes! We offer branded merchandise, including t-shirts and keychains. You can purchase them in-store or online.
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5. Special Services & Events
Q: Do you offer group or event bookings?
A: Yes! We can accommodate group bookings for weddings, corporate events, and special occasions. Contact us for details.
Q: Do you host community events?
A: Absolutely! We love engaging with our community and frequently host events like holiday giveaways, free haircuts for seniors, and back-to-school specials. Follow us on Instagram @themarmolejosbarbershop to stay updated.
Q: Can I collaborate with The Marmolejos Barbershop for an event?
A: We’re always open to collaborations! Reach out to us via email to discuss potential partnerships.
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6. Contact & Social Media
Q: How can I contact The Marmolejos Barbershop?
A: You can reach us at:
📍 Any 3 locations
📧 TheMarmolejosBarbershop@gmail.com
📲 Follow us on Instagram @themarmolejosbarbershop.